Help Center
Guides and documentation to help you get the most out of Mane Match.
Getting Started
New to Mane Match? Start here.
- Creating an Account — Sign up with your email from the home page. Pick a password — 8 characters minimum, mix of upper and lowercase, plus a number. Takes about thirty seconds.
- Setting Up Your Profile — After logging in, visit Settings to add your zip/postal code for distance-based search, and choose your preferred unit system (miles or kilometers).
- Browsing Listings — Use the Swipe feature to discover horses, or Horses for Sale to filter by breed, discipline, price, and more.
For Buyers
Tips for finding and evaluating horses.
- Swiping — Swipe right to open a listing for details, or left to pass. You can also use the buttons below the card.
- Search Filters — Filter listings by breed, discipline, price range, age, temperament, location radius, and more from the Horses for Sale page.
- Contacting Sellers — Each listing shows you how to reach the seller directly. Before you buy, go see the horse in person and get a pre-purchase exam done. That’s not optional — it’s how smart buyers protect themselves.
- Distance & Location — Add your zip/postal code in Settings to see how far each listing is from you.
For Sellers
How to list and manage your horses.
- Creating a Listing — Go to Sell a Horse and fill out the details — breed, age, discipline, price, temperament, and a solid description. Good photos and an honest write-up go further than anything else.
- Photos & Videos — Free listings include up to 5 photos (10 MB each) and 1 video (100 MB). Premium listings get 20 photos (20 MB each) and 5 videos (500 MB each).
- Managing Listings — Use your Dashboard to edit, update, or remove your listings at any time.
- YouTube Videos — You can also add a YouTube video URL to your listing for additional media without using your upload quota.
Premium Listings
Boost your listing's visibility.
- What's Included — Premium listings appear in the Spotlight section on the home page, get increased upload limits, and stand out in search results.
- How to Upgrade — You can upgrade any listing to Premium from your Dashboard. Payment is processed securely through Stripe.
- Pricing — Visit our Pricing page for current rates and a full comparison of Free vs. Premium features.
Account & Settings
Manage your preferences and security.
- Changing Your Password — You can update your password from the Settings page after logging in.
- Unit System — Choose between miles and kilometers in Settings. This affects all distance displays across the site.
- Dark Mode — Toggle dark mode from the user menu (cowboy hat icon) in the top-right corner.
Safety & Policies
How we keep the marketplace safe.
- Reporting a Listing — If you see a listing that violates our policies, you can report it directly from the listing page.
- Takedown Requests — Need a listing removed? Submit a formal request through our Takedown Notice page. All requests are reviewed manually within 48 hours.
- Privacy — We take your privacy seriously. Read our full Privacy Policy to learn how we handle your data.
- Terms of Service — Review our Terms of Service for the rules governing use of Mane Match.
Still Need Help?
Can't find what you're looking for? Reach out to our support team.